Shipping Policy

At The Midnight Motive, we aim to deliver your orders efficiently and securely. Please review our shipping policy to understand how we process and manage your shipments.

Order Processing:

  • Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays.
  • During high-demand periods, such as product launches or sales events, processing times may extend slightly.

Shipping Methods and Delivery Times:
  • We partner with reliable carriers to ensure prompt delivery. Available shipping options will be displayed at checkout, with estimated delivery times and associated costs.
  • Standard shipping typically takes 3-7 business days, depending on your location. Expedited options, where available, will deliver within a shorter timeframe.

Shipping Rates:
  • Shipping costs are calculated based on your selected delivery method, the size and weight of the package, and the destination address.
  • Free shipping may be offered during promotional periods or for orders exceeding a specified total, as indicated on our website.

Tracking Information:
  • Once your order has been shipped, you will receive a confirmation email containing tracking details to monitor the status of your delivery.

International Shipping:
  • International shipping rates and delivery times will vary based on the destination.
  • Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Undeliverable or Lost Packages:
  • If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange reshipment. Additional shipping charges may apply.
  • For lost packages, please reach out to our customer support team at Info@themidnightmotive.com for assistance.

Policy Changes:
  • This shipping policy is subject to periodic updates. Any modifications will be reflected on this page.

    For additional inquiries, please contact our customer support team. We are committed to providing exceptional service and ensuring your satisfaction with every order.